Job title Analyst Reporting, Transformation Office
Job description • The role will support the Ignite Programme Lead/Programme Director in re-thinking MTNN’s operating model and ensuring that project initiatives are aligned to deliver business objectives in the immediate and long term. • Responsible (along with initiative owners and sponsors) for the implementation of MTN’s transformation initiatives, track progress of the dedicated work streams and highlight/report on issues • Drive increase in Shareholder return by ensuring that Ignite – Back to Glory initiatives are aligned to achieve all elements on the business score card. (E.g. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions). • Financial tracking of progress against commitments to the bottom line • Support the Ignite Programme Director, Programme Lead and Work-streams achieve set objectives of MTNN transformation; including data and information collection, impact analysis, documentation and trouble-shooting. • Utilise project management disciplines for individual Project management and Programme management across the transformation. • Collaborate with the Programme Director, Programme Lead and internal stakeholders to translate aspirations into initiatives and projects. • Continuously review initiatives, initiative action plans, initiative KPI’s and business plans. Highlight gaps to set objectives and deviations. • Keep the Transformation Office and Work-streams informed of actions, progress and issues and present updates during internal stakeholder meetings, where required. • Tracks progress of the initiatives; Identify, highlight and report any issues that merit further investigation by the Programme Lead, Programme Director or Initiative Leaders • Prepare relevant content including reports, pre-reads and presentations for the Steerco, GTB, TO and other meetings • Ensure hygiene of initiative data and information captured on Wave by all Work-streams • Serve MTNN’s customers and provide solutions to improve the customer experience. • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity to reflect in a positive and improving Net Promoter Score • Develop/reform relationships with MTNN’s ecosystem partners to create value and transform MTNN’s revenue • Ensure that internal stakeholders are kept informed of the progress of the TO in achieving business targets.
Job condition • Normal MTNN working conditions • May be required to work extended hours
Experience & Training • First degree in any relevant discipline • Fluent in English and language of country preferable • Possession of Project Management certification or an MBA is advantageous • With at least 3 years experience in relevant sector/ industry as per relevant role. • Experience working in a global/multinational enterprise (understanding emerging markets advantageous) • Proven project management or business analysis experience • Strategic outlook and attention to detail • High performing individual with strong standing, credibility across organization and a natural internal network. • Strong analytical skills and sound business judgment. • Excellent problem solving skills, ability to help others organize problem solving • Excellent communication skills; strong networking and influencing skills • Experience creating and presenting presentations • Knowledge of relevant software skills (e.g., Excel, PowerPoint, Wave) Training: • Competitor Insights/Business Analytics • Programme Management
Minimum qualification BA, BEd, BEng, BSc, BTech, HND, LLB or BArch.
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