Cornerstone Staffing – Our client, a big player in the FMCG Industry, is recruiting suitably qualified candidates to fill the vacant position below:
Job Title: Information Technology IT Intern
The IT Support Intern will assist the helpdesk with providing user support and customer service on company-supported computer applications and platforms – including troubleshooting problems and advising on appropriate solutions.
Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and network connectivity
Taking staff or clients through series of actions, either face-to-face or over the telephone, to Help set up systems or resolve issues
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Supporting the roll-out of new applications
Setting up new users’ accounts and profiles and dealing with password issues
Responding within agreed time limits to call-outs
Working continuously on a task until completion (or referral to third parties, if appropriate)
Prioritizing and managing many open cases simultaneously
Rapidly establishing a good working relationship with customers and other professionals.
Testing and evaluating new technology
Shift and on-call work may be required
Basic Support (Network & Troubleshooting) Skills
B.Sc in Computer Science, Computer and Electronics Engineering or any related field.
Open to learning
Prior experience in IT Support is an added advantage.
Application Closing Date
Method of Application
Interested and qualified candidates should:
Click here to apply online