Network Quality Manager


Function: Network
Position: Network Quality Manager
Reports to: Head of Radio Planning and Transmission
Contract Terms: Local
Level: Manager
Location: Airtel Kenya
Closing Date: 06-Nov-18
Send Applications to: [email protected]

Job Description

To define Network performance standards, monitor, analyse and control Network KPI’s in order to deliver “plus one” Network quality and customer experience. To benchmark Network performance against competitor networks and to comply with quality of service parameters prescribed by the Regulator. This function is also responsible for KPI management reporting as well as KPI tracking and reconciliation with Managed Services Partners

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